Frequently asked questions

What should I bring in for my consult?

You should bring your health card, a list of your medications, and any forms or documentation that the office has given to you to fill out.


How long will I need to stay at the hospital after surgery?

Your stay at our hospital may vary, as it depends on the kind of surgery performed, the type of anaesthesia administered, and your specific needs. Most patients undergoing day surgery on a outpatient basis can return home within 1-3 hours after the surgery.


When am I able to shower after surgery?

Patients are generally told to wait three days to shower after surgery, and should keep the area reasonably dry for a total of five days afterwards.


What are signs of infection?

General signs of a post-op infection (including: wound infections, abscesses, leaks, etc.) include: increasing pain, fever or chills, nausea or vomiting, or feeling generally unwell.

Infection of the surgical site itself may result in: redness of the skin around the site, drainage of pus or foul-smelling material, and tenderness over the wound.


When can I return to work after surgery?

Going to back to work will depend on the type of surgery that was performed as well as the kind of work that you are to return to. Speak with your doctor about recovery time after surgery.


How do I get disability forms or a return to work letter filled out?

In order to have your disability forms filled out by your doctor it’s best to have them dropped off at the office and the receptionist will call you when they are complete and ready for pick up.

*Please note: There may be a fee associated with the completion of any forms.


Who will arrange for my home care after surgery?

If home care is required, your surgeon will arrange home care through CCAC (Community Care Access Centre).  Otherwise, your surgeon will arrange a post-operative follow-up in a timely manner.


When is my follow up appointment after my surgery?

A follow up is normally scheduled 4-6 weeks after your procedure however, your doctor’s office will be in contact with you for a follow up appointment.


Who do I call if I am having problems or questions after my surgery?

If you are experiencing problems after surgery you should contact your surgeons office right away. If the surgeon is not able to see you in a timely fashion they may suggest that you go to the emergency department.


How do I get results for my biopsy/ procedure/ diagnostic test?

It typically takes 4-6 weeks for any pathology results to become available. Diagnostic test results such as: a CT scan, MRI or other imaging are usually available within 24 hours after being done.

Your doctor’s office will be in touch with a follow-up appointment once these results are available, and the doctors has reviewed them.


How do I get prescription refills?

You can request a “prescription refill” by asking your pharmacy to fax over a “refill authorization request” to your surgeon’s office.  However, when refilling a prescription this may require a return visit to the clinic to re-evaluate your current symptoms, or it maybe requested that any future prescription refills go directly to your family doctor or nurse practitioner.

Please note: We will not refill prescriptions initially given by another physician and have strict limits on the refilling of narcotic prescriptions.


What is Telemedicine?

Telemedicine is the use of telecommunication and information technology to provide clinical health care from a distance. It has been used to overcome distance barriers and to improve access to medical services that would often not be consistently available in distant rural communities.

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